Frequently Asked Questions (FAQ)

Welcome to Getgal’s FAQ section! Here you’ll find answers to some of the most common questions about our children’s clothing store. If you can’t find the information you’re looking for, please don’t hesitate to contact us.

Question 1. What sizes do you offer?
Answer

We offer a wide range of sizes for children of all ages, from newborns to teenagers. Our size chart is available on each product page to help you find the perfect fit.

 

Question 2. How do I know which size to choose?
Answer

To find the right size, please refer to our detailed size chart available on each product page. If you're still unsure, our customer support team is here to help—just reach out to us for personalized assistance.

Question 3. What materials are your clothes made from?
Answer

Our clothing is made from high-quality, child-friendly materials such as 100% organic cotton, soft wool blends, and breathable fabrics. Each product page provides detailed information about the materials used.

Question 4. How do I care for my Getgal clothing?
Answer

Care instructions are provided on each product's page and on the label inside the garment. Generally, we recommend washing in cold water and hanging to dry to maintain the quality and longevity of our products.

Question 5. What is your return policy?
Answer

We offer a hassle-free return policy. If you’re not completely satisfied with your purchase, you can return it within 30 days of receiving your order for a full refund or exchange. Items must be unworn, unwashed, and in original packaging. Please visit our Return Policy page for more details.

Question 6. How long does shipping take?
Answer

Shipping times vary based on your location and the shipping method you select at checkout. Standard shipping typically takes 5-7 business days within the United States. Expedited options are also available for faster delivery.